TITLE: Head of Circulation
DEPARTMENT: Circulation – Valparaiso
REPORTS TO: Branch Manager
SALARY: Commensurate w/ experience
HOURS: Full time. 37.5 hours a week
- Bachelor’s degree from an accredited college or university.
- Supervisory experience preferred.
- Interest and knowledge of current and classic literature, movies and music.
- Knowledge of modern public library organization, automation, materials, services, programs, public relations and techniques.
- Ability to plan, organize, supervise and evaluate work of others.
- Social ease, public speaking ability and initiative.
- Ability to work with people of all ages.
- Flexible schedule; work evenings and weekends as required.
- Strong oral and written communication skills.
- Strong computer and technology skills, including experience with current applications and devices relevant to position.
RESPONSIBILITIES AND DUTIES
- Answers patron questions and assists them to find the materials they want and need, in person, on the telephone and email.
- Overseeing shelf reading schedule and shifting of materials.
- Fully understand the circulation functions of the ILS and work closely with the library’s IT department to facilitate its operation.
- Keeping the Facility Management Services and/or Branch manager informed of needed repairs on the building and equipment.
- Coordinate circulation committee meetings, conference attendance and other training opportunities.
- Oversee the operation of the Circulation Department, including all aspects of personnel management.
- Coordinates staff schedules.
- Assessing department needs and planning its development.
- Prepare payroll and submit to Administration as required.
- Supervise repair of materials and/or prepare the materials for bindery.
- Supervising the use and maintenance of all files, materials, supplies and equipment within the department.
- Maintaining and supervising a regular schedule of inventory for the department.
- Developing and maintaining the collection by selecting materials to be acquired, discarded, replaced or repaired and supervising department staff with collection development responsibilities.
- Interviewing applicants for open staff positions and with the advice of the Branch Manager, selecting new staff members.
- Planning and supervising on-the-job training of department staff.
- Evaluating and rating department staff and making recommendations regarding promotion, demotion, transfer, etc.
- Assess emergency situations, act accordingly and file incident reports as necessary.
- Preparing and forwarding monthly department and annual reports.
- Requisitioning and supervising the use of supplies.
- Arrange for the emptying of book drops when the library is closed.
- Assist patrons with e-content and devices.
- Developing/standardizing department specific procedures, e.g. opening, closing, etc.
- Correct bounced emails for the system.
- Assists, instructs, and helps the public with computer and equipment use.
- Handling patron complaints, patron/staff conflicts, etc.
- Overseeing the processing of new materials.
- Oversee meeting room reservations for branch.
- Run item maintenance reports.
- Oversee the operation of the library’s automated telephone system.
- Facilitating communication between staff and Administration and interpreting established policy to the staff.
- Supervising handling of all cash received in the department and forwarding it to the Administrative office.
- Expending funds in accordance with the appropriations, policies, plans and needs of the department.
- Accepting gift materials and evaluating them for inclusion in the collection.
- Reading professional and reviewing publications, and keeping staff aware of developments in the field.
- Actively pursuing professional development opportunities as appropriate by becoming involved in local, regional, national and state library associations/federations and attending their meetings, workshops and conferences.
- Overseeing all department volunteers.
- Adhering to all policies and procedures in the Policy and the Procedures manuals.
- Cooperating as a team member in performing any professional or nonprofessional duties essential to the achievement of the library’s objectives.
- Attend monthly Board and systems meetings (as needed) and conduct Department meetings.
- Work in various branches/departments as required.
- Doing related work as required.
PHYSICAL TASKS AND WORK ENVIRONMENT
- Lift up to 10 lbs. of books above head to shelve.
- Stand on a stool to shelve books overhead.
- Push or pull a book truck of materials weighing up to 100 lbs.
- Carry an armload of books up to 20 lbs.
- Communicate effectively.
- Operate equipment: Computer, copier, fax machine, typewriter, telephone, calculator, audio-visual equipment, and printers.
- Repetitive tasks.
- Exposure to dust, dirt, adhesives, and toner.
- Exposure to high stress situations
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